How TAG Closes Deals

Learn How We Tag Team This Deal!

Check our sales and operations funnels below to close your deals without the hassle.

  • 24 loan milestones
  • A short video for every step
  • Realtors, borrowers & partners stay in the loop
Steps 1–8

Application & Pre-Approval

From the first conversation to a pre-approval in hand and the home search.

  1. Step 1

    Meet or Beat

    Milestone Process: Any borrower(s) who is already pre-approved with another financial institution will be moved into this milestone. TAG TEAM will Meet and potentially Beat any rate, or cost associated with securing a loan.

  2. Step 2

    Checklist New Client

    Milestone Process: This is a milestone for any New Borrower(s) who need to complete a loan application through our Road Map intake form, email/portal, or over the phone.

  3. Step 3

    1003 Application Needed

    Milestone Process: This is a milestone for any Borrower(s) who need to complete a loan application through our Road Map intake form, email/portal or, over the phone

  4. Step 4

    1003 App In-Pending DOCS

    Milestone Process: This is a milestone for any Borrower(s) who completed an Encompass 1003 loan application through our Road Map intake form, email/portal, or over the phone. (This client is pending documentation)

  5. Step 5

    DOCS IN- Structuring

    Milestone Process: This milestone is initiated once the Borrower(s) submit all his/her documentation through our TAG TEAM Portal. (All parties will be notified via, Email, Text, Call, and Video)

  6. Step 6

    Order VOE

    Milestone Process: This milestone is initiated when dealing with complex work history to ensure we have proper income verified.

  7. Step 7

    Pre-Approval Sent

    Milestone Process: This milestone is initiated after the Borrower(s) documentation is reviewed by our Production Manager, Operations Manager. (65 years of experience on one file to protect our reputation and name brand.

  8. Step 8

    Home Hunting

    Milestone Process: This milestone is initiated once we send the pre-approval letter a day after. The concept of this milestone is to crunch numbers for each property the borrower(s) would like to potentially place a bid on. (It is extremely important for all parties to communicate during this process)

Steps 9–11

Contract & Disclosures

Once a contract is executed: e-consent, third-party introductions, and disclosures.

  1. Step 9

    E-Consent

    Milestone Process: This milestone is initiated once we have a contract executed. The borrowers(s) need to e-consent if not already completed for us to release disclosures to sign/date.

  2. Step 10

    Contract Accepted

    Milestone Process: This milestone is initiated once we have a contract executed. This will inform all third parties on how we operate here at the TAG TEAM.

  3. Step 11

    To Be Disclosed

    Milestone Process: This milestone is initiated once we have a contract executed, e-consent acknowledged, and all fees from the title. The borrowers(s) need to then sign these Discloses in order to acknowledge they are moving forward with our financial services.

Steps 12–17

Processing & Appraisal

Underwriting submission and every possible appraisal outcome.

  1. Step 12

    Processing/Underwriting Submission

    Milestone Process: This milestone is initiated once we submit the loan file to underwriting. The turnaround time is anywhere from 3-6 days depending on the complexity of the file.

  2. Step 13

    Appraisal Ordered

    Milestone Process: This milestone is initiated once we have all signed disclosures back. The borrower(s) need to pay for the appraisal via our portal.

  3. Step 14

    Appraisal In (Value Good)

    Milestone Process: This milestone is initiated once we have an appraised value in as good, which means it hit our target purchase price. (The Borrower(s) will receive via email a PDF copy and invoice of the appraisal report.

  4. Step 15

    Appraisal In (Value Short)

    Milestone Process: This milestone is initiated once we have an appraised value in as short, which means it did not hit our target purchase price. (The Borrower(s) will receive via email a PDF copy and invoice of the appraisal report. Please see the appraisal workflow/chart emailed to all parties to understand all options on the table.

  5. Step 16

    Appraisal In (Value Good Subject To)

    Milestone Process: This milestone is initiated once we have an appraised value in as good, however subject to repairs which mean we need to repair the items to proceed with the loan file. (The Borrower(s) will receive via email a PDF copy and invoice of the appraisal report. Please see the appraisal workflow/chart emailed to all parties to understand all options on the table).

  6. Step 17

    Appraisal in Value Short Subject To

    Milestone Process: This milestone is initiated once we have an appraised value in as short subject to repairs which means we need to repair the items to proceed with the loan file. (The Borrower(s) will receive via email a PDF copy and invoice of the appraisal report. Please see the appraisal workflow/chart emailed to all parties to understand all options on the table).

Steps 18–23

Conditions to Closing

Conditions, the closing disclosure, clear to close, and funding.

  1. Step 18TAG Team internal

    Conditions

    TAG TEAM Internal Use Only: Operations Manager will pre-populate all outstanding conditions in the necessary fields for the Sales Assistant to Review with Borrower(s). The milestone will be moved by the Operations Manager pinging the Sales Assistant who will then be notified to send the (Conditions Template to the Borrower(s)) within 45 minutes after moving the milestone. Sales Assistant will "Text" the Borrower(s) to check their emails to set up a consultation to review all outstanding conditions, via zoom or by phone.

    Remember, there are two emails that go out one to set up a meeting with the Sales Assistant that is automated and the other (Conditions Template) that will be pushed out by the Sales Assistant.

  2. Step 19TAG Team internal

    Final Closing Conditions

    TAG TEAM Internal Use: All Sales Assistants after this milestone is initiated will contact the Borrower and all third parties to make sure they understand we are rendering a final underwriting decision/clear to close.

  3. Step 20

    Fast Track CD

    Milestone Process: This milestone is initiated once the file is approved by our underwriter.

    Once the file is approved, pending a clear to close the Disclosing Team will issue a Preliminary Closing Disclosure Statement to the Borrower(s). These numbers are not balanced with the closer and title company. We request the CD early to start the 3 business day clock on TILA-RESPA integrated disclosures (TRID).

  4. Step 21

    Clear to Close

    Milestone Process: This milestone is initiated once the file is Clear to Close with our underwriter. This means the file is ready for balancing with our Closing team and Title Company. This typically takes 24-48 hours. Once the CD is fully balanced the final closing package will be sent to the Title Company. The Borrower(s) will then sign all documentation.

  5. Step 22

    Closing/Funding

    Milestone Process: This milestone is initiated once the Final Closing Disclosure Statement is Fully balanced. This means the Borrower(s) are closing and waiting 3 business days afterward in order to fund their refinance transaction on the 4th day.

  6. Step 23

    Closing/Funding REFI

    Once the borrower has the CD balanced the Operations Manager will contact them to review this. The milestone is moved to the day of closing, which will trigger the clock and automation will count 3 days "Funding" on the 4th day. Late closings on Friday will NOT apply to Refi's.

Step 24

Special Programs

Additional milestones that apply to specific borrowers.

  1. Step 24

    MCC

    Milestone Process: This milestone is initiated if the Borrower(s) qualify for the Mortgage Credit Certificate (MCC) and are a First Time Home Buyer. The Borrower(s) must pay $75.00 and take a 4-hour course.

Ready to close your next deal with TAG?

Talk with our team about your buyer, your file, or your next scenario.